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Ways to Apply for a Mortgage: Pros, Cons, and What’s Best for You

mortgage application guide mortgage application process mortgage guides & advice Dec 26, 2025
Mortgage expert explaining how to apply for a mortgage and the pros and cons of each option

If you’re thinking about buying a home, one of the first questions you’ll face is how to apply for a mortgage. Most buyers assume there’s only one option—fill out an online application and hope for the best.

That assumption costs people time, money, and sometimes the house.

After nearly two decades as a mortgage lender, I want to walk you through the different ways to apply for a mortgage, the pros and cons of each, and how to choose the option that actually works best for you.

The Main Ways to Apply for a Mortgage

There are three primary ways to apply for a home loan today:

  1. In-person mortgage application
  2. Online (digital) mortgage application
  3. Mortgage application over the phone

Each has advantages—and serious drawbacks if you don’t understand how lenders use them.

In-Person Mortgage Applications: The Old-School Method

Is Applying for a Mortgage in Person Still Common?

Short answer: No.

While it used to be standard to walk into a bank branch and sit down with a loan officer, in-person mortgage applications are now rare.

Most banks have shifted to:

  • Call centers
  • Online mortgage platforms
  • Centralized processing teams

Even most mortgage brokers no longer meet clients face-to-face.

Pros of an In-Person Mortgage Application

  • Personal interaction
  • Helpful for buyers who need face-to-face reassurance

Cons of an In-Person Mortgage Application

  • Extremely time-inefficient
  • Requires taking time off work
  • Slower processing
  • Limited availability

For most buyers, this option simply doesn’t make sense anymore.

Online Mortgage Applications (Digital Mortgages)

What Is a Digital Mortgage Application?

A digital mortgage application allows you to apply for a home loan online—on your phone, tablet, or computer—anytime, anywhere.

This has become the most common way buyers apply for mortgages.

Pros of Applying for a Mortgage Online

βœ” Apply anytime (24/7)
βœ” Fast — often completed in 5–10 minutes
βœ” Easy document uploads
βœ” Fewer spelling and data entry errors
βœ” Convenient for busy buyers

From a technology standpoint, digital mortgages are powerful. You can:

  • Upload pay stubs and bank statements
  • Track loan status
  • Receive document requests instantly

Cons of Online Mortgage Applications (This Is Important)

Here’s what most buyers don’t realize:

Many online mortgage systems use automated decision-making.

That means:

  • A computer may auto-decline you
  • No loan officer reviews your application
  • Small errors trigger unnecessary denials

For example:

  • A credit score of 618 instead of 620
  • Incorrect income entry
  • Debt numbers entered wrong

I cannot tell you how many buyers say:

“You’re the only lender who actually called me.”

That’s because computers don’t ask follow-up questions—people do.

Mortgage Applications by Phone: The Best of Both Worlds

Why Phone Mortgage Applications Are Making a Comeback

We brought back phone mortgage applications for one simple reason:

πŸ‘‰ Technology without human review is hurting buyers.

Especially first-time home buyers.

Pros of Applying for a Mortgage Over the Phone

βœ” Real loan officer reviews your information
βœ” Immediate answers to your questions
βœ” No auto-declines without explanation
βœ” Faster than you think (often under 10 minutes)
βœ” Personalized mortgage strategy

With today’s technology, phone applications are:

  • Quick
  • Secure
  • Far more accurate than self-entered applications

Who Can Take a Mortgage Application by Phone?

Only a licensed loan officer can legally take your application.

That matters.

If someone is:

  • Not licensed in your state
  • Not providing NMLS information
  • Hard to verify online

🚩 That’s a red flag.

How to Verify a Legitimate Mortgage Lender (Critical for SEO + Safety)

Before you apply for a mortgage, online or by phone, verify the lender.

What to Look For:

  • NMLS number listed clearly
  • Licensing information on the website
  • A verifiable phone number
  • Google Business profile
  • Consistent contact information across platforms

Mortgage applications require:

  • Social Security number
  • Date of birth
  • Employment details
  • Bank account information

That’s an identity theft toolkit in the wrong hands.

Digital Mortgage vs Human Review: Why It Matters

A computer can only make a correct decision if the application is filled out perfectly.

Buyers don’t fill out applications like underwriters.

That’s why:

  • Human review matters
  • Follow-up questions matter
  • Strategy matters

A computer might say “no” when the real answer is:

“Not yet—but here’s how we fix it.”

Which Mortgage Application Option Is Best for You?

There’s no one-size-fits-all answer.

Choose Based on Your Comfort Level:

  • Want speed and convenience? → Online application
  • Want guidance and answers? → Phone application
  • Want face-to-face interaction? → In-person lender

The most important thing is not how you apply—it’s who reviews it.

Final Thoughts: Don’t Let a Computer Decide Your Future

Buying a home is the biggest purchase most people ever make.

You should not be:

  • Picking loan programs alone
  • Getting declined without explanation
  • Trusting a computer over an expert

Whether you’re ready to buy now, next year, or five years from now, the right lender will help you build a plan—not crush your dream.

Have mortgage questions? Call 786-933-2077 or visit https://zerostressmortgage.com

Book a call with Jennifer: https://calendly.com/jennifer-beeston

This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in New York will be accepted through this site. The information contained in this website is for general information purposes only and is considered free advice. It is believed to be reliable. The information on this website is not intended as an offer or solicitation for any mortgage product or any financial instrument. The information and materials contained in this website - and the terms and conditions of the access to and use of such information and materials - are subject to change without notice. Products and services described may differ among geographic locations. Not all products and services are offered in all states. Guaranteed Rate Inc. has no affiliation with the US Department of Housing and Urban Development, the US Department of Veterans Affairs, the Nevada Department of Veterans Services, the US Department of Agriculture, or any other government agency. No compensation can be received for advising or assisting another person with a matter relating to veterans’ benefits except as authorized under Title 38 of the United States
Code.

Jennifer Beeston NMLS #247743, Guaranteed Rate, Inc. NMLS #2611. For licensing information visit nmlsconsumeraccess.org. Equal Housing Lender. Conditions may apply. β€’ AZ: 14811 N. Kierland Blvd., Ste. 100, Scottsdale, AZ, 85254, Mortgage Banker License #0907078 β€’ CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act β€’ CO: Regulated by the Division of Real Estate β€’ GA: Residential Mortgage Licensee #20973 β€’ MA: Mortgage Lender & Mortgage Broker License #MC2611 β€’ ME: Supervised Lender License #SLM11302 β€’ NH: Licensed by the New Hampshire Banking Department, Lic #13931-MB β€’ NJ: Licensed by the N.J. Department of Banking and Insurance β€’ NY: Licensed Mortgage Banker - NYS Department of Financial Services, 750 Lexington Ave. Suite 2010, New York, New York 10022 β€’ OH: MB 804160 β€’ OR: Licensed and Regulated by the Department of Consumer and Business Services β€’ PA: Licensed by the Pennsylvania Department of Banking and Securities β€’ RI: Rhode Island Licensed Lender β€’ WA: Consumer Loan Company License CL-2611.